Privacy policy

Last updated: August 13, 2025

1. Purpose of This Privacy Policy

This privacy notice explains how we collect, use, protect, and disclose your personal information when you use our website and services (“Services”), including any data you provide when signing up for our newsletter, purchasing a product, or creating an account with us.

Our Services are not intended for children, and we do not knowingly collect personal data from minors.

2. Who We Are & Relationship with Shopify

This store (“we,” “our”) is operated and hosted on Shopify, which provides the platform that enables us to deliver our Services. Shopify may process your personal data on our behalf and, in certain cases, as an independent data controller. You can learn more about Shopify’s data practices here: https://privacy.shopify.com/en.

3. Personal Information We Collect

“Personal information” means any information that identifies, relates to, or could reasonably be linked to an individual. It does not include anonymous or aggregated data.

We may collect and process the following categories of personal information:

Identity Data: first name, middle name, last name.
Contact Data: billing address, shipping address, email address, telephone number.
Financial Data: payment card details, bank account information, payment confirmations, and other payment-related data.
Transaction Data: details of purchases, returns, cancellations, items viewed, added to cart, or wishlisted, and order history.
Technical Data: IP address, browser type and version, time zone setting, operating system, device identifiers, browser plug-ins.
Profile Data: username, password, preferences, settings, purchase history.
Usage Data: information on how you navigate, use, and interact with our Services.
Marketing & Communications Data: marketing preferences and communication settings.
Communications: details you provide when contacting us for support or inquiries.

4. How We Collect Personal Information

We collect personal information:

Directly from you: when you create an account, place an order, contact us, or fill out forms.
Automatically: through cookies, analytics, and similar technologies while browsing our site.
From third parties and partners: such as payment processors, shipping providers, and marketing partners.

5. How We Use Your Personal Information

We use personal information to:

Provide and manage our Services: process orders, deliver products, manage accounts, handle returns, and issue refunds.
Personalize your experience: remember preferences and purchase history to enhance your shopping experience.
Marketing and advertising: send promotional communications (if you have consented) and display targeted ads.
Security and fraud prevention: verify identities, prevent unauthorized activities, and protect our platform.
Communicate with you: respond to inquiries, provide customer support, and keep you informed.
Legal compliance: meet legal obligations or respond to lawful requests.

6. Failure to Provide Personal Information

If you do not provide required personal information (by law or contract), we may be unable to provide you with Services or fulfill your orders.

7. How We Share Your Information

We may share your personal information:

With Shopify and service providers (IT, payment processing, shipping, email marketing).
With business partners for marketing purposes (where legally permitted).
With government authorities or law enforcement when required by law.
As part of business transactions such as mergers or acquisitions.

8. International Data Transfers

Your personal information may be transferred to and processed in countries outside your country of residence.

When transferring data outside the EEA or UK, we use safeguards such as the European Commission’s Standard Contractual Clauses.

9. Data Security

We use technical and organizational measures to protect your data from unauthorized access, loss, or alteration.

However, no system is completely secure, so we encourage you to keep your login credentials safe and private.

10. Data Retention

We retain your personal information only for as long as necessary to:

Provide Services,
Meet legal obligations,
Resolve disputes,
Enforce agreements.

11. Your Rights

Depending on where you live, you may have the right to:

Access your personal information.
Request correction or deletion.
Restrict or object to processing.
Request data portability.
Withdraw consent where processing is based on consent.

You can exercise your rights by contacting us using the details below.

12. Children’s Data

We do not knowingly collect personal information from individuals under the legal age in their jurisdiction.

If you believe we have collected such data, please contact us for deletion.

13. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The most recent version will always be available on our website.